top of page

REFUND POLICY

  • Are there any discounts offered?
    Yes. Starting April 1, 2018, only one discount can be applied per camp session per person. Below is a summary of the types of discounts that may be available. Early Registration: A discounted rate is available when you register for any summer camp usually prior to April 1st. We have extended that date on occassion. These savings vary depending upon the camp, but range from $20-$75. Teams: We offer team discounts that vary depending upon the camp and how many players from a team attend. Minimum number of players for any potential team discount is eight (8). A team promo code is provided to the team contact when the list of team members attending camp is provided to us. If anyone on the team is registered already, then a refund for the discount can be issued. These savings vary depending upon the camp, but range from $10-$30 per person. Multi-Session & Multi-Person: We also offer multi-session and multi-person discounts. Save $10 for each additional person being registered for any camp. You can also save 10% off each additional camp session that is registered for the same camper. Please note that in order for these discounts to be applied, all registrations must be submitted at the same time and on the same order. These savings are applied at the end of the registration process when reviewing the order and entering payment information. Occasionally, we offer promotional discounts through advertising and social media campaigns. Please note that only one promo code can be applied to a registration. The promo code can be entered and applied to the order prior to entering payment information. Contact Denise McIntosh at info@macssoccerschool.com with any questions or with team discount requests.
  • What is the camp refund policy?
    In order to meet our customers needs, we do not have a strict "no refund policy." Please click here to review our full refund policy.
  • Is there a payment plan available?
    Yes. We do offer a payment plan for any of our residential or commuter camps held in July. A deposit of $250 is required to register (the deposit is non-refundable within 30 days of the camp start date). Payment dates are May 15th, June 15th and July 15th. Any balance remaining will be split and billed in the remaining payments available. If you register after May 15th, then the balance is split between June and July. If you register after June 15th, then remaining balance is all due July 15th. Payment plan is not available after July 1st. Take note: A payment of any amount can be made at any time to any credit card (except American Express) or checking account by logging in to your Active online account or by calling Mac's National Soccer School.
  • What items should my child bring to camp?
    Half-Day Camps: Water bottle, soccer shoes, shinguards. Full-Day Camps: Soccer shoes, tennis shoes and/or sandals, water bottle, sunblock, shin guards, bathing suit & towel. July Residential & Commuter Camps: Soccer shoes, athletic/tennis sneakers, plenty of training outfits, sandals, shinguards, pillows and twin sized sheets and blankets, toiletries, an alarm clock, towels, swimsuit, sunblock, and money for snacks/drinks and evening pizza. A detailed list of what to bring to the residential camps is available on the residential camp pages.
  • Where and when is check in?
    Time and location vary depending upon the camp and camp locations. Information regarding check-in, maps, itnineraries and any other necessary information will be emailed one week prior to camp start date. If you have not received the email, please email us at Mac's National Soccer School and specify which camp you are registered.
  • What meals are provided?
    Half-Day Camp: No lunch is provided except on Friday when campers are provided pizza. Full-Day Camp: Lunch is provided at this camp. Additionally, campers are provided pizza on the last day of camp prior to pick-up. July Residential & Commuter Camps: Breakfast, lunch, and dinner. Commuters will receive lunch and dinner only.
  • Is there a medical staff at camp?
    Yes. We have certified trainers available at all of our summer soccer camp programs. A traininer is also available on-site 24/7 for our residential camps and all campers are made aware of how to contact the trainer, if needed.
  • Are medical authorization forms required?
    At this time, Mac's National Soccer School does not require a document. Authorization to treat, if necessary, is required when you register. Minor injuries are treated by professional athletic trainers that are on staff during our summer camps. If you have concerns or are not from the Tulsa area, we do accept authorization forms from campers.
  • Can teams attend camp?
    Yes. Please contact us for team discount.
  • Can we request a friend or team to train together?
    If you have a specific request for this participant to be placed in the same group as a friend, please email your request to us 2 WEEKS PRIOR TO YOUR CAMP START DATE. We will do our best to fulfill your request. Most requests can be fulfilled with proper advance notice. Large group or team requests are sometimes dependent upon overall numbers. If a large group must be split up, we will do our best to divide the group into two groups so some people are together in both groups. Requests made on the first day of camp without prior notice can cause delays and group sizes to get unbalanced, so we appreciate your assistance.
  • What are the residential camper rules?
    In order to ensure the best camp experience for all campers, Mac's National Soccer School has rules that must be agreed to and followed by all campers. All residential campers MUST sign and bring them to camp check-in. Details are provided on the residential camp pages.
  • Is transportation to/from airport provided?
    Yes. We can provide transportation to/from our residential camps. If you need transportation to/from the Tulsa airport, please complete the transportation request form found on the residential camp pages. When complete email it to info@macssoccerschool.com at least 2 days prior to your arrival. SOMEONE FROM MAC’S NATIONAL SOCCER SCHOOL WILL CONTACT YOU AND/OR YOUR PARENTS PRIOR TO YOUR DEPARTURE. If you do not receive a call, please call 918-650-6677.

In order to meet our customer's needs, we do not have a strict "no refund policy."  However, there are limited circumstances in which we will issue a refund minus a $75 administration/processing fee.

​

Request to cancel more than 30 days prior to camp start date:

Any request to cancel a registration for any camp received more than 30 days before any camp starts will be subject to a $75 processing fee.

​

Request to cancel within 30 days of camp start date:

Any requests to cancel a registration within 30 days prior to the camp will be handled as follows:

  • For our residential & commuter camps in July, the $250 deposit is non-refundable;

  • For our full-day camp, $100 is non-refundable;

  • For all other camps, there is no refund.

 

In the unfortunate event that your child sustains a serious injury prior to the camp starting that prevents them from participating in the camp, we will refund you the full amount minus the $50 processing fee. Please note in these cases we require a doctor's note outlining the injury and reason for non-participation.

bottom of page